Independently. Confidentially. Free of charge.
Eliminating barriers
to doing business in Ukraine.
2015-2023
Operational results
131.3mln 397.2mln 561.9mln 217.0mln 0.0 611.9mln 97.1mln 137.6mln 297.0mln 99.8mln 4.3bln 14.3mln 1.9bln 82.8mln 127.2mln 12.8bln 109.5mln 287.8mln 213.8mln 89.6mln 192.3mln 46.5mln 25.2mln 737.2mln 284.2mln 66.0mln bln
UAH saved for companies
596 589 1037 192 2 831 169 124 293 220 253 62 1067 179 250 4943 211 82 196 269 223 213 139 1015 119 115 13389
total complaints
417 369 711 130 0 538 98 76 194 139 167 27 685 125 137 3236 141 46 130 150 138 123 78 678 60 74 8667
closed cases
2 18 16 2 0 6 1 1 6 1 2 0 8 1 3 35 1 0 3 1 0 2 4 11 2 1 127
investigations
Cases
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I would like to sincerely thank the Business Ombudsman Council for their incredible work and resolution of a very difficult tax issue of our company. Your effective work and ability to achieve results are important for all the entrepreneurs in the Ukrainian business environment. Your team not only showed a deep understanding of our situation, but also professionalism, patience and great dedication to their work. Your advice and recommendations helped us understand complexity of the situation and find optimal ways to resolve the problem.
It was difficult, long, yet with tremendous support we went the distance of excluding our company from the "risky" category together, that we couldn't do on our own without your help. We would like to thank the Business Ombudsman Council and everyone who took an invisible part in the common cause. Your assistance and, above all, its results they inspire and give hope that Ukraine can be changed, set free and saved from outdated "soviet-based" management methods, namely tax administration.
FTH LLC is sincerely grateful to you for your assistance in signing a sulfuric acid purchase contract with a Polish company. The first batch crossed the Ukrainian border. We hope that thanks to goods delivery from Poland, Ukrainian factories will be able to work smoothly during martial law.
We sincerely thank you for your unindifference and active participation of the Business Ombudsman’s team in considering our dispute with Dnipro Customs. It is owing to your credibility and active position that together we managed to do the almost impossible thing - to be heard by the state body and have the decisions on customs value adjustment cancelled administratively.
