The Business Ombudsman Council considers appeals regarding violations of entrepreneurs legal rights by state bodies.

We consider complaints that meet the requirements of our Rules of Procedure.


Have you encountered a malpractice episode on the part of a state body?



Have you not appealed to court or has the legal process in your case completed ?



Has less than a year passed since the malpractice episode occurred?



Have you already used at least used one possibility of an administrative appeal?


Your problem meets our requirements

Submit a complaint

Your problem does not meet our requirements


Form for submitting a complaint

To file a complaint, please fill out the form below or explore other methods.


Legal Status


Contact details



*In what legal capacity are you filing this complaint form?

It is necessary to choose one of the statuses

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Personal information

Full Name:

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Phone number:

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What state or municipal authority, state-owned/controlled company or officials is your complaint about (Please identify by name and title)?

What do you want the Business Ombudsman to do to put things right?

Please describe the matter you are complaining about and include any relevant dates and facts:

Have you tried to solve the issue yourself (e.g. by administrative or court appeal)? If yes, please describe::

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Other methods

You can download and fill out a PDF complaint form
and send to our mail

What is an 'ombudsman'?

'Ombudsman' is a Swedish word meaning 'citizen's representative' – an independent official who investigates complaints from the public about mal-administration in government. The first parliamentary ombudsman was created in Sweden in 1809. Business Ombudsman Council was established in December 2014. The Ombudsman is an officer, independent of the government and all political parties.

What does the Business Ombudsman do?

When should I contact the Business Ombudsman Council?

What can’t the Business Ombudsman Council investigate?

Can the Business Ombudsman Council make the government fix my problem?

How can I submit a complaint?

If I submit a complaint, will I be publicly identified?

Does it cost anything to complain?

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