Statistics
97%
the level of satisfaction of
the complainants
13363
the number of
complaints received
92%
implementation of
recommendations
Summary statistics
Dynamics of indicators for 2016 - 2024
Statistics of received complaints
TOP-5 subjects of complaints
Tax issues
Law-enforcement agencies
Actions of State Regulators
Other
Customs issues
TOP-5 industries that complained
Wholesale and Distribution
Manufacturing
Agriculture and Mining
Individual Entrepreneur
Retail
Closed cases
Dynamics of indicators for 2016 - 2024
The data does not include more than 700 cases that were processed during the period of the Helpline operation from March till November 2022.
TOP-5 subjects of complaints
Dynamics of indicators for 2016 - 2024 (%)
Tax issues
Law-enforcement agencies
Actions of State Regulators
Customs issues
Legislation drafts/amendments
Other
Local councils/municipalities actions
Tax issues
Law-enforcement agencies
Customs issues
Actions of State Regulators
Legislation drafts/amendments
Other
Tax issues
Law-enforcement agencies
Customs issues
Other
Actions of State Regulators
State companies actions
Local councils/municipalities actions
Tax issues
Law-enforcement agencies
Other
Actions of State Regulators
Local councils/municipalities actions
Customs issues
Tax issues
Law-enforcement agencies
Actions of State Regulators
Customs issues
Other
Local councils/municipalities actions
Tax issues
Law-enforcement agencies
Other
Local councils/municipalities actions
Actions of State Regulators
Customs issues
Ministry of Justice actions
Tax issues
Law-enforcement agencies
Actions of State Regulators
Customs issues
Local councils/municipalities actions
Other
Ministry of Justice actions
Tax issues
Law-enforcement agencies
Actions of State Regulators
Other
Local councils/municipalities actions
Customs issues
Tax issues
Law-enforcement agencies
Actions of State Regulators
Local councils/municipalities actions
Customs issues
Ministry of Justice actions
Legislation drafts/amendments
Tax issues
Law-enforcement agencies
Actions of State Regulators
Legislation drafts/amendments
Customs issues
Local councils/municipalities actions
TOP-5 most active regions
Dynamics of indicators for 2016 - 2024 (%)
78a26ba1-2b3a-46e9-bf2e-bbc8ba035618
0e57de18-bd11-4f50-b99d-060901b76b6b
34db744b-25df-49dc-a678-148ffc4b86a2
b9766761-a63e-4ff9-b78e-279fcfb2fa3e
50601270-a01c-40c1-bd6f-f2ffa2de29dd
dca17b83-59f8-4fa4-9e54-8e18e284ec4b
b2d61488-8490-45c8-97da-021c7e824ed2
78a26ba1-2b3a-46e9-bf2e-bbc8ba035618
34db744b-25df-49dc-a678-148ffc4b86a2
0e57de18-bd11-4f50-b99d-060901b76b6b
50601270-a01c-40c1-bd6f-f2ffa2de29dd
b9766761-a63e-4ff9-b78e-279fcfb2fa3e
dca17b83-59f8-4fa4-9e54-8e18e284ec4b
e0797fe7-bf10-4a8a-815e-6f838387e253
78a26ba1-2b3a-46e9-bf2e-bbc8ba035618
b9766761-a63e-4ff9-b78e-279fcfb2fa3e
50601270-a01c-40c1-bd6f-f2ffa2de29dd
dca17b83-59f8-4fa4-9e54-8e18e284ec4b
0e57de18-bd11-4f50-b99d-060901b76b6b
34db744b-25df-49dc-a678-148ffc4b86a2
bdc57a76-7297-48c4-a4cd-8183fc8ef042
863f09c8-cf34-4fed-9b09-4f34fe161a63
78a26ba1-2b3a-46e9-bf2e-bbc8ba035618
50601270-a01c-40c1-bd6f-f2ffa2de29dd
dca17b83-59f8-4fa4-9e54-8e18e284ec4b
b9766761-a63e-4ff9-b78e-279fcfb2fa3e
34db744b-25df-49dc-a678-148ffc4b86a2
6ed6ae02-c0d1-42a9-a1fb-183353516e7b
78a26ba1-2b3a-46e9-bf2e-bbc8ba035618
dca17b83-59f8-4fa4-9e54-8e18e284ec4b
34db744b-25df-49dc-a678-148ffc4b86a2
50601270-a01c-40c1-bd6f-f2ffa2de29dd
b9766761-a63e-4ff9-b78e-279fcfb2fa3e
b2d61488-8490-45c8-97da-021c7e824ed2
78a26ba1-2b3a-46e9-bf2e-bbc8ba035618
dca17b83-59f8-4fa4-9e54-8e18e284ec4b
34db744b-25df-49dc-a678-148ffc4b86a2
50601270-a01c-40c1-bd6f-f2ffa2de29dd
b9766761-a63e-4ff9-b78e-279fcfb2fa3e
b2d61488-8490-45c8-97da-021c7e824ed2
78a26ba1-2b3a-46e9-bf2e-bbc8ba035618
34db744b-25df-49dc-a678-148ffc4b86a2
dca17b83-59f8-4fa4-9e54-8e18e284ec4b
b9766761-a63e-4ff9-b78e-279fcfb2fa3e
50601270-a01c-40c1-bd6f-f2ffa2de29dd
b2d61488-8490-45c8-97da-021c7e824ed2
78a26ba1-2b3a-46e9-bf2e-bbc8ba035618
dca17b83-59f8-4fa4-9e54-8e18e284ec4b
34db744b-25df-49dc-a678-148ffc4b86a2
50601270-a01c-40c1-bd6f-f2ffa2de29dd
b9766761-a63e-4ff9-b78e-279fcfb2fa3e
d95f83db-b4e1-4939-922a-b89b85a9304e
b2d61488-8490-45c8-97da-021c7e824ed2
78a26ba1-2b3a-46e9-bf2e-bbc8ba035618
b9766761-a63e-4ff9-b78e-279fcfb2fa3e
34db744b-25df-49dc-a678-148ffc4b86a2
50601270-a01c-40c1-bd6f-f2ffa2de29dd
bdc57a76-7297-48c4-a4cd-8183fc8ef042
dca17b83-59f8-4fa4-9e54-8e18e284ec4b
b2d61488-8490-45c8-97da-021c7e824ed2
78a26ba1-2b3a-46e9-bf2e-bbc8ba035618
34db744b-25df-49dc-a678-148ffc4b86a2
d66cb17a-af2d-4e4a-8588-d3c4e961b9ed
50601270-a01c-40c1-bd6f-f2ffa2de29dd
0e57de18-bd11-4f50-b99d-060901b76b6b
b9766761-a63e-4ff9-b78e-279fcfb2fa3e
dca17b83-59f8-4fa4-9e54-8e18e284ec4b
TOP-5 industries that complained
Dynamics of indicators for 2016 - 2024 (%)
Wholesale and Distribution
Manufacturing
Agriculture and Mining
Individual Entrepreneur
Real Estate and Construction
Wholesale and Distribution
Manufacturing
Real Estate and Construction
Individual Entrepreneur
Agriculture and Mining
Retail
Wholesale and Distribution
Manufacturing
Agriculture and Mining
Real Estate and Construction
Retail
Individual Entrepreneur
Physical Person
Wholesale and Distribution
Agriculture and Mining
Manufacturing
Real Estate and Construction
Individual Entrepreneur
Retail
Wholesale and Distribution
Individual Entrepreneur
Agriculture and Mining
Manufacturing
Real Estate and Construction
Wholesale and Distribution
Manufacturing
Real Estate and Construction
Individual Entrepreneur
Agriculture and Mining
Wholesale and Distribution
Manufacturing
Real Estate and Construction
Agriculture and Mining
Individual Entrepreneur
Wholesale and Distribution
Manufacturing
Agriculture and Mining
Real Estate and Construction
Individual Entrepreneur
Wholesale and Distribution
Manufacturing
Real Estate and Construction
Agriculture and Mining
Retail
Individual Entrepreneur
Manufacturing
Wholesale and Distribution
Agriculture and Mining
Other
Real Estate and Construction
Individual Entrepreneur
Business size
Dynamics of indicators for 2016 - 2024
Small/Medium
Large
Origin of capital
Dynamics of indicators for 2016 - 2024 (%)
Ukrainian companies
Foreign companies
Financial impact
Cumulative statistics for 2016 - 2024, billion UAH
Non-financial impact
The result for 2016 - 2024