Subject of Complaint: State Architectural and Construction Control Department of the Executive Committee of Chornomorsk City Council in Odessa Oblast (Chornomorsk SACC)
Complaint in brief: On November 3, 2017, the developer of a large grain terminal in Odesa Oblast addressed the BOC, saying that the company couldn’t obtain permits for four construction projects.
The company had built a facility for receiving large volumes of grain, processing them, storing them, and loading them onto seagoing vessels. After construction was completed in August 2017, the Complainant sent the necessary applications and documents confirming the facility’s readiness for operation to the Chornomorsk SACC. The developer successfully passed the verification of compliance with building codes, standards and rules. In addition, the company paid the required fee for the development of Chornomorsk infrastructure.
But the SACC office neither accepted nor rejected the Complainant’s application within the statutory 10 days. At this point, the company had addressed this problem three times to the State Architectural and Construction Inspectorate (DABI) without success.
Actions taken: The BOC investigators reviewed the circumstances of the case in detail and received additional information about the registered numbers of the facilities from the Chornomorsk SACC. With this in hand, the BOC staff appealed to DABI with a request to register the Complainant’s facilities as soon as possible.
Result achieved: Within few hours of the BOC’s request, records of the company’s grain terminals appeared in the registry. On November 9, the Complainant received permits for its real estate. The case was closed successfully.
05.12.2017