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Total Complaints:

3647
Investigations: 118
Cases closed: 2473
Dismissed complaints: 1033
In preliminary assessment: 23
Click the region to view detalid statistic
Kyiv
Total complaints received
Tax issues: Inspections by state tax and fiscal agencies
612
Tax VAT invoice suspension
503
Tax issues: Other issues
279
State regulators: Other Issues
200
1.10 VAT risky taxpayer
187
Other issues
178
Tax issues: Criminal proceedings against business initiated by State Fiscal Service
167
VAT invoice court decision
119
Tax issues: Problems with the electronic VAT administration
112
National Police procedural abuse
111
Prosecutor’s Office actions: procedural abuse
100
Tax issues: Dilatory VAT refund
79
Ministry of Justice actions: registration service
73
Ministry of Justice actions: enforcement service
71
Tax Termination of agreement on recognition of electronic reporting and Tax status 09
65
National Police inactivity
62
Customs issues: Valuation
56
Actions of local councils/municipalities: Other actions
53
Deficiencies in regulatory framework other
51
Customs issues: Clearance delay/refusal
46
Actions of state companies: Other actions
40
Deficiencies in regulatory framework state regulators
39
Prosecutors' office inactivity
38
Prosecutor’s Office actions: Criminal proceedings against business initiated by the Prosecutor's Office
37
Courts other
30
Prosecutor’s Office actions: Other actions
24
Customs issues: Other issues
23
Deficiencies in regulatory framework local councils/municipalities
22
Other state regulators AMCU
21
Actions of local councils/municipalities: Trade rules and permits
19
Deficiencies in regulatory framework tax
19
National Police criminal case initiated
18
National Police other
18
Other state regulators DABI
17
Actions of local councils/municipalities: Allocating land plots
16
State companies abuse of authority
15
Tax termination/renewal/refusal of VAT payers registration
13
Actions of state companies: Investment/commercial disputes
10
State Security Service: criminal case initiated
10
Customs overpaid customs duties refund
9
Permits and licenses: Environment/subsoil
7
NBU: other issues
7
Permits and licenses: Export/import
6
Prosecutor’s Office actions: corruption allegations
6
Natural Monopolies: other issues
5
National regulatory agencies: NERCUS actions
5
ATO budget compensations
4
Permits and licenses: Construction
4
Other state regulators StateGeoCadastre
4
State Security Service inactivity
3
Natural Monopolies: inactivity/delays
3
Actions of local councils/municipalities: Investment disputes
3
National regulatory agencies: NBU licensing
3
National Police corruption allegations
3
Courts delayed trial proceeding
3
National regulatory agencies: NBU inactivity
2
Legislation drafts/amendments
2
Ministry of Internal Affairs actions: Other issues
2
National regulatory agencies: National TV and Radio commission actions
2
Ministry of Internal Affairs actions: criminal case initiated
2
Ministry of Internal Affairs actions: inactivity
2
Natural Monopolies: market barriers/abuse
1
Ministry of Internal Affairs actions: corruption allegations
1
Customs issues: Criminal proceedings
1
State Security Service: corruption allegations
1
Natural Monopolies: public procurement
1
Customs issues: Administrative proceedings
1
Ministry of Internal Affairs actions: procedural abuse
1
Kyiv
Total complaints received
State Fiscal Service
2289
National Police of Ukraine
210
Prosecutor's Office of Ukraine
203
Ministry of Justice
153
Local councils and municipalities
117
Other
89
Parliament, the Cabinet of Ministers, the President of Ukraine
89
Ministry of Economic Development and Trade of Ukraine
84
State Enterprises
70
Ministry of Finance of Ukraine
38
Commercial and other courts
36
Antimonopoly Committee of Ukraine
26
Ministry of Social Policy and Labour of Ukraine
24
Ministry of Regional Development
22
Ministry of Ecology and Natural Resources of Ukraine
22
Ministry of Health of Ukraine
19
State Funds
17
Ministry of Internal Affairs
17
State Security Service
16
National Bank of Ukraine
16
NABU
16
National Bureau of Investigation of Ukraine
16
Ministry of Infrastructure of Ukraine
15
Ministry of Energy and Coal Industry of Ukraine
12
State Emergency Service of Ukraine
7
Ministry of Defence of Ukraine
6
National Commission for State Regulation of Energy and Public Utilities
5
State Regulatory Service of Ukraine
4
Ministry of Education and Science of Ukraine
3
Communal Services of Ukraine
2
State Border Guard Service of Ukraine
1
National Council of Ukraine on Television and Radio Broadcasting
1
Ministry of Digital Transformation
1
Ministry of Strategic Industries of Ukraine
1