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To adopt the Procedure for monitoring the compliance of licensees with licensing conditions in order…

To adopt the Procedure for monitoring the compliance of licensees with licensing conditions in order to improve the control measures in the fields of heat energy supply and production, its transportation by the main and local (distribution) heat networks.

Based on the report:

State:

National Energy and Utilities Regulatory Commission,

Status:

Implemented

— comments: By the Resolution of NEURC of 14 June 2018 No.428 the Procedure is approved for monitoring compliance by licensees operating in the spheres of energy and utilities, legislation in the relevant areas and licensing conditions.

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Next recommendation: To regularly analyse the customers’ complaints about the services, especially the issue of hoo...