The organization reported about the results of the previous year. You can browse the Annual Report here.
Key Figures in 2016:
868 complaints received in 2016 (+48% in comparison to 2015)
570 closed cases (almost four times as many as in 2015)
Top-5 most frequent complaints subjects:
Top-6 government agencies subject to complaints:
Top-6 most active regions:
87% of recommendations implemented (2015-2016)
UAH 5 958 695 019 direct financial impact in 2016 alone
UAH 8 675 068 235 direct cumulative financial impact 2015-2016
5 memoranda signed with government agencies: National Anti-corruption Bureau of Ukraine, Ministry of the Environment and Natural Resources, Kyiv City State Administration, National Police of Ukraine, National Agency on Corruption Prevention
4 systemic reports publicized (“Challenges and problems in the sphere of competition protection and oversight”, “Reducing the risk of corruption and attracting investment to the construction industry”, “Abuse of powers by the law-enforcement authorities in their relations with business”, “Natural monopolies vs Competitive business: how to improve relations”)
Outreach
Complainants’ portrait
94% of complainants are satisfied with working with the BOC
- 62% received electronically (email/ website)
- 38% received as hardcopy
- 50% (283 cases) closed with result (either financial or non-financial)
- 20% (117 cases) closed with recommendations (subject to monitoring)
- 30% (170 cases) discontinued (e.g., the case was brought to the court or the complainant didn’t show sufficient cooperation, etc.)
- Tax issues (49%)
- Deficiencies in regulatory framework (8%)
- Actions of state regulators (8%)
- Local councils/municipalities issues (7%)
- Customs issues (5%)
- State Fiscal Service of Ukraine (55%)
- Local councils and municipalities (10%)
- National Police of Ukraine (4%)
- Prosecutor’s Office of Ukraine (4%)
- Ministry of Justice of Ukraine (3%)
- State Enterprises (3%)
- Kyiv (43%)
- Kyiv region (11%)
- Kharkiv region (6%)
- Odesa region (5%)
- Dnipro region (5%)
- Lviv region (4%)
- 200+ outreach events
- 10 000+ media mentions
- 99% mentions positive and constructive
- Top-5 industries: Wholesale and Distribution (20%), Manufacturing (19%), Agriculture and Mining (8%), Individual Entrepreneur (7%), Real Estate and Construction (7%)
- Size of business: 75% (small and medium), 25% (large)
- Foreign/ local: 79% (local business), 21% (business with foreign investment)
