Subject of complaint: Mykolaiv Customs of the SFS (Customs)
Complaint in brief: On November 23, 2018, a glass importer turned to the Council. The Complainant reported Mykolaiv Customs unreasonably increased the customs value of imported goods.
Having familiarized with documents provided by the Complainant, the Customs made a series of formal remarks to them. In particular, the customs authority noted unreasonable costs for agents, shortcomings in the execution of the contract, and also had doubts about the authenticity of some documents. Therefore, Mykolaiv the Customs concluded it was impossible to apply the contract price method and decided on value adjustment.
Disagreeing with this decision ,decision, the company filed a complaint to the Customs and further requested assistance from the BOCouncil.
Actions taken: The Council’s investigator carefully analyzed case materials. She checked import documents once again and made sure they were ok. The investigator also studied court decisions in similar cases. She informed the Customs in writing of the grounds for value adjustment decision cancellation. In addition, the investigator asked the state authority to comprehensively and impartially consider the Complainant’s case.
Result achieved: With the Council’s facilitation, Mykolaiv Customs dropped value adjustment of imported glass. This allowed the Complainant to avoid additional expenses worth over UAH 2.5 mn. The case was closed successfully.
11.02.2019