Complainee: Main Department of the State Tax Service in Dnipropetrovsk region (MD STS)
Complaint in brief: The enterprise from Dnipropetrovsk region appealed to the Council. The company complained about the incorrect information indicated in information databases of the STS: the enterprise had allegedly run into UAH 1 mn of a tax debt imposed as a result of the tax inspection. The complainant appealed against the decision of the STS in court. Although the law forbids reflecting additional tax charges as reconciled while the additional charges are challenged in court, the information about the tax debt remained in the STS’s database. Considering the decision of the tax authority on imposing additional payments illegal, the enterprise decided to appeal to the Council.
Actions taken: The investigator of the Council examined the case file and acknowledged the complaint was substantiated. The Council recommended the STS to ensure correct indication of the information regarding the complainant’s tax debt in the STS’s database.
Results achieved: Having upheld the Council’s recommendations, the STS satisfied the complaint of the enterprise. The STS agreed that the taxpayer’s integrated card indicated non-reconciled tax liabilities of the complainant, but as of now the error had been corrected – the information about the company is displayed correctly. The case was successfully closed.
