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Private entrepreneur without debts

11.10.2021

Complainee:  The State Tax Service of Ukraine (STS), Main Department of the STS in Kherson Oblast, Autonomous Republic of Crimea and Sevastopol

Complaint in brief: A private entrepreneur from Kherson Oblast approached the Business Ombudsman Council. The entrepreneur complained the tax authority accrued him a single social contribution tax  debt amounting to almost UAH 13k. In particular, as part of the enforcement proceedings, the court ordered to arrest the complainant’s property and funds. It turned out that the debt for 2017-2018 had been repaid by the entrepreneur before termination of his business activities in 2019. The complainant sent an application on single social contribution debt write-off to the tax authority, but did not receive a reply. The BOC started investigating the complainant’s complaint.

Actions taken: After examining the circumstances of the case, the investigator found the complaint substantiated. The BOC asked the tax authority to explain based on what the debt amount was formed and cancel the complainant's debt in case of its irrelevance.
 
Result: achieved: After the Council’s involvement the STS found an error in the tax authority’s information system and canceled the private entrepreneur’s debt. The case was closed.