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To improve responsiveness to complaints from customers.

To improve responsiveness to complaints from customers.

Based on the report:

“NATURAL MONOPOLIES vs. COMPETITIVE BUSINESS: how to improve relations” January 2016

State:

Antimonopoly Committee of Ukraine, National Energy and Utilities Regulatory Commission,

Status:

Implemented

— comments: On 31 August 2017, the NEURC's Draft Resolution "On Approving the rules for settlement of disputes arising between business entities operating in the spheres of energy and utilities" was published on its official website: http://www.nerc.gov. ua /? id = 27182

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Next recommendation: To prohibit criminal prosecution of person for tax evasion until tax liability is finally “approved/...