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We process complaints which meet requirements of our Rules of Procedure.

The Rules of Procedure are adopted pursuant to the Resolution of the Cabinet of Ministers of Ukraine On Establishment of the Business Ombudsman Council No. 691 dated 26 November 2014 and the Memorandum of Understanding for the Ukrainian Anti-Corruption Initiative dated 12 May 2014. Rules of Procedure are agreed with the Supervisory Board and are guiding to the actvities of the Business Ombudsman Council.