You are using an outdated browser. Please upgrade your browser to improve your experience.


During the war in Ukraine, the Council suspends consideration of current and new complaints. However, you can contact the helpline for entrepreneurs - the Council will provide free legal advice to entrepreneurs who need it.

The requirements below do not apply to the BOC helpline for entrepreneurs.

We process complaints which meet requirements of our Rules of Procedure.

The Rules of Procedure are adopted pursuant to the Resolution of the Cabinet of Ministers of Ukraine On Establishment of the Business Ombudsman Council No. 691 dated 26 November 2014 and the Memorandum of Understanding for the Ukrainian Anti-Corruption Initiative dated 12 May 2014. Rules of Procedure are agreed with the Supervisory Board and are guiding to the actvities of the Business Ombudsman Council.