You are using an outdated browser. Please upgrade your browser to improve your experience.

Online complaint form

During the war in Ukraine, the Council suspends consideration of current and new complaints. However, you can contact the helpline for entrepreneurs - the Council will provide free legal advice to entrepreneurs who need it.

Please describe briefly the problem and leave your contact details. It is desirable to specify the mobile phone on which the messengers are installed. The BOC investigator will contact you within 48 hours.

The form below is temporarily not active!

In order to submit a complaint, please fill in the form below and attach documents which you deem appropriate to support your case. Our Office will register your complaint. Find out if the Ombudsman can investigate your case by checking our Rules of Procedure. All complaints to the Ombudsman are strictly confidential. We require your contact information in order to respond

In what legal capacity are you filing this complaint form?

Contact details

* Full Name:
* Email:
Phone number:

Complaint details

What state or municipal authority, state-owned/controlled company or officials is your complaint about (Please identify by name and title)?
What do you want the Business Ombudsman to do to put things right?
Please describe the matter you are complaining about and include any relevant dates and facts:
Have you tried to solve the issue yourself (e.g. by administrative or court appeal)? If yes, please describe::
Relevant documents on the case: Please, if there are documents that relate to the complaint, upload them. Documents upload is not necessary to start the case. In case you have any relevant documents on the case, you may upload them here. Please upload documents in BMP, DOC, DOCX,JPEG, JPG, PDF, PNG, PPT, PPTX, RTF, TIF, TIFF, TXT, XLS and XLSX format, the maximum upload files size is 20MB.

I'm the complainant, give my consent to the processing of my personal data and confirm that I was informed that my personal data will be included in the Business Ombudsman Council's personal data database, I have been informed in writing about the rights of the owner of personal data in accordance with the Law of Ukraine "About Protection of Personal Data" of June 1, 2010.

I, the complainant, hereby give my consent to receive newsletters from the Business Ombudsman Council. These newsletters contain information about important news, results of investigations, announcements of events, etc. I can unsubscribe at any time by following the appropriate link in the letter or by writing to the support team.