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Online complaint form

In order to submit a complaint, please fill in the form below and attach documents which you deem appropriate to support your case. Our Office will register your complaint. Find out if the Ombudsman can investigate your case by checking our Rules of Procedure. All complaints to the Ombudsman are strictly confidential. We require your contact information in order to respond

In what legal capacity are you filing this complaint form?

Contact details

* Full Name:
* Email:
Phone number:

Complaint details

What state or municipal authority, state-owned/controlled company or officials is your complaint about (Please identify by name and title)?
What do you want the Business Ombudsman to do to put things right?
Please describe the matter you are complaining about and include any relevant dates and facts:
Have you tried to solve the issue yourself (e.g. by administrative or court appeal)? If yes, please describe:
Relevant documents on the case: Please, if there are documents that relate to the complaint, upload them. Documents upload is not necessary to start the case. In case you have any relevant documents on the case, you may upload them here. Please upload documents in BMP, DOC, DOCX,JPEG, JPG, PDF, PNG, PPT, PPTX, RTF, TIF, TIFF, TXT, XLS and XLSX format, the maximum upload files size is 20MB.

I, the complainant, hereby give my consent to process my personal data and confirm that I was informed about inclusion of my personal data to the personal data database of Business Ombudsman Council and that I was made aware of my rights in writing as the owner of the personal data provided by the Law of Ukraine "On Personal Data Protection" dated 01.06.2010