Complainee: Main Department of State Fiscal Service (SFS) in Zhytomyrska Oblast
Complaint in brief: On July 1, 2015, the BOC received a complaint about the alleged malpractice of the regional SFS department. The Complainant had applied for VAT tax refund of UAH 30 300 403.00 in accordance with the current procedures, but the SFS in Zhytomyrska Oblast delayed the refund.
Action taken: The BOC experts studied the current tax refund regulations, as well as the procedures of interaction between the regional SFS, the State Treasury, and the SFS, and then formally inquired about the reasons for delaying the refund. The regional branch of the SFS responded that they did not receive the necessary consolidated information on VAT tax refund from the central SFS office. The information was received after BOC’s addressed the SFS.
Results achieved: The Complainant received tax refund of UAH 15 939 666 within 4 days. The rest will be refunded in a due course.
20.11.2015