An agricultural company from Chernihiv region approached the Council with an unusual case. The company received a fine from Ukrtransbezpeka for exceeding dimension and weight standards when transporting cargo. The company paid this fine. However, despite this, the Enforcement Service launched enforcement proceedings and arrested the company’s funds. Meanwhile, the following day, since the company paid the fine, the Enforcement Service issued a decision to lift the arrest and closed the enforcement proceedings. However, the funds in the company’s bank account remained arrested. The bank demanded an order from the Executive Service on lifting the arrest, although it had already shared such a document. The complainant did not manage to solve this problem on his own for over a year.
While working on the complaint, the Council turned to the Enforcement Service and asked it to re-send the order on lifting the arrest to the bank. As a result of communication between the Enforcement Service and the bank, the company’s bank account arrest was lifted.