Textile company finally gets refunded for UAH 10mn VAT bill

Subject of Complaint: The State Fiscal Service (SFS), Chernivtsi Oblast Main SFS Department
Complaint in Brief: The Complainant, a manufacturer and exporter of textile products, complained about systematic failure to refund the VAT in 2015, worth UAH 7.5mn. 
Actions taken: Having considered all the available evidence, the BOC’s experts concluded that SFS did not provide the State Treasury Service with the necessary results for this VAT refund in a timely manner. The BOC investigator then raised the issue at a BOC-SFS working meeting.
Result achieved: Less than 3 months after the investigation was launched, the Complainant informed the Council that all outstanding VAT refunds had been paid by the state, worth UAH 10mn by then.