State Enforcement Service lifts freeze on pharma corporation subsidiary’s bank accounts

Subject of complaint: State Enforcement Service Department of the Ministry of Justice (SES)
Complaint in brief: On July 6, 2017, the Kyiv-based Ukrainian division of world famous pharmaceutical corporation turned to the BOC regarding the freezing of its bank accounts by the State Enforcement Service in the course of enforcing a case in which the Complainant was a debtor.
Action taken: The Business Ombudsman decided to investigate the complaint, despite the fact that current legislation does not give debtors the right to challenge SES actions that are part of an enforcement procedure.
On the day the complaint was received, the BOC investigator discussed the possibility of lifting the freeze on the Complainant’s bank accounts with SES officials and wrote about the complaint to the Ministry of Justice.
Result achieved: On July 13, the Complainant informed the Council that the entire freeze on the firm’s bank accounts was lifted. The case was closed within a week.