Subject of complaint: Eastern Joint State Tax Inspection in Kharkiv (Eastern tax office in Kharkiv)
Complaint in brief: The Complainant, a small trading company, addressed the BOC to help rectify the inability of the Eastern tax office in Kharkiv to accept electronic filings. In January 2017, Complainant sent renewed Agreement on recognizing electronic reports to the Eastern tax office in Kharkiv due to change of the company’s management. Eastern tax office refused to accept the Agreement grounding on alleged mismatch of location of Complainant with the statement from Unified Register of Businesses and Organizations. The second Complainant’s application to the Eastern tax office regarding acceptance of renewed Agreement was also unsuccessful.
Actions taken: On February 17, the BOC investigator addressed the Eastern tax office and State Fiscal Service in Kharkiv Oblast with a request to enforce the renewed agreement on recognizing electronic reports.
Result achieved: On February 23, the Complainant informed the Council that the issue was successfully resolved.
23.03.2017