Complainee: The State Tax Service (STS), the Main Department of the State Tax Service in Kharkiv Oblast (MD STS)
Complaint in brief: The Tax Service, without giving reasons, included a Kharkiv company in the high-risk taxpayers lost and blocked the company’s tax invoices. The MD STS established that the company met the risky taxpayer criteria in accordance with para 8. “Tax information – a company and/ or a counterparty is involved in risky transactions.” To confirm the reality of transactions with counterparties, the company repeatedly submitted document copies and explanations to the tax authority, but unsuccessfully. The wording in the “Tax Information” section had not been changed or clarified. Referring to inaction of tax authorities, the company asked the Business Ombudsman Council for help.
Actions taken: The investigator examined the case file and found the complaint substantiated. The Council brought up the complaint for consideration of the expert group with the MD STS working under the Memorandum of Partnership and Cooperation between the BOC and the STS.
Result achieved: Due to the effective work of the expert group of MD STS, the company was excluded from the risky taxpayers list. The case was successfully closed.
19.06.2021