Council supports transparent registration of documents 

Subject of complaint: State Architectural and Construction Inspection of Ukraine (DABI) 
Complaint in brief: On June 12, 2018, a company from Odesa region approached the Council with a complaint about DABI inactivity. 
Starting from April 24, the Complainant tried to submit to DABI a notification on the start of a car wash construction. He could not start construction works without document registration. According to the procedure, registration is performed automatically within 1 day. However, during a month DABI did not register the notification. A month later, the inspection returned the documents and indicated the reasons for refusal: the applicant incorrectly wrote the word “pavilion”, without the letter “i”. In addition, the city was in the address but “Odessa region” was missed. 
 
According to the Complainant, an “agent offering “to speed up the process and solve the issue at DABI” turned to him. Not agreeing to give bribes, the company appealed to the BOC. 
 
Actions taken: Considering the refusal of DABI groundless, the Council asked the inspection in writing to register the Complainant’s documents. 
 
Result achieved: With the assistance of the Council, the company’s notification on the start of construction process was registered. The case was closed successfully.