Bila Tserkva agribusiness gets VAT refund of UAH 3.5mn

Subject of complaint: State Tax Inspection in Bila Tserkva of Kyiv Oblast
Complaint in brief: A farming enterprise appealed to the BOC regarding a VAT refund of UAH 3,588,406 due back in September 2015 that had not been paid out within the stated timeframe by State Tax Inspection in Bila Tserkva of Kyiv Oblast. 
Action taken: The BOC wrote to the Main Department of State Fiscal Service in Kyiv Oblast and to the national State Fiscal Service of Ukraine with recommendations regarding the proper execution of the VAT refund procedure. In addition, the BOC addressed an expert group established by the BOC and SFS based on a Memorandum on Partnership and Cooperation.  
Result achieved: Because of BOC actions, the Complainant received a VAT refund of UAH 3,588,406 on its bank account in the end of May 2016. With the successful closure of this investigation, the company sent a thank-you letter to the Council.