STI renews wholesaler’s e-document acceptance agreement
Subject of complaint: Central Joint State Tax Inspection in Kharkiv
Complaint in brief: In November 2016, the Complainant, a food product wholesaler, addressed the BOC to help challenge the baseless voiding of an agreement accepting electronic documents by the Central Joint State Tax Inspection in Kharkiv.
Actions taken: On December 16, the BOC investigator forwarded information about the Complainant’s case to the State Fiscal Service for further discussion by an expert group set up according to a Memorandum of Cooperation between the BOC and the SFS.
During an expert group meeting on December 22, the SFS representatives informed the Council that the issue had been resolved and as of December 20, the Complainant was once again able to submit documents in electronic form to tax authorities.
Result achieved: On January 24, 2017, the Council received a letter from the Complainant confirming that the subject of his complaint had been successfully resolved. The case was closed.